Our family highly recommends Robertson Funeral & Cremation Service. Terry Robertson and his staff were both empathetic and professional. After we lost our Mom, Terry returned my father's initial phone call almost immediately and provided factual information in a concise manner. He came to our home which made all the difference in the world when discussing his services and took an interest in both my Mom and our family. They also did a beautiful job on the programs for my Mom's service, and Stephanie from his team delivered them to our home. Lastly, their pricing was very reasonable. In summary, they made the most difficult time for our family less stressful and personal to us.
The facilities are fantastic, and they have a large parking lot capable of accommodating a large group of people which was the case for us as we are relatively young and with a large network of family and friends.
The Robertson Funeral and Cremation team of caring individuals made the process of caring for our mother, grandmother and great grandmother's passing a peaceful and calm time in our lives. Terry, Gary Wilking and Kimberly Lawler were all very responsive and understanding of our needs. We are blessed to have had them handle all of our questions and were invaluable in making recommendations and suggestions.
Terry Robertson and his staff helped us during one of the most difficult period of my family's life. I wouldn't hesitate to recommend him when others are in a similar circumstance. Empathetic and professional, I'm grateful for his services.
In March 2016, I utilized Robertson Funeral & Cremation Service for the passing of my wife Jennifer following a long 15 year battle with breast cancer. Obviously there are a ton of emotions during this time, and you want to honor and remember your loved one well. There are so many decisions to make, and they are rapid fire over a short period of time.
Using Robertson Funeral & Cremation Service was a great decision for me, and gave me the time to focus on many other important matters during a difficult time.
Working primarily with Gary and Elaina for all of the preparations, they did a fantastic job walking me through all of the decisions and preparing my wife for the viewing. All of our requests were given due consideration, and they allowed a second private viewing for our teenage son who was uncertain about seeing his mother laid to rest.
Gary coordinated everything with the cemetery seamlessly, and following the memorial service followed up with all of the necessary administrative matters timely. Elaina did a great job coordinating events the day of the service and you could tell she was well prepared. All of these services were reasonably priced as well, and they lived up to all their commitments.
In the darkest hour, Terry and staff feel like family. There was no pressure. They asked questions to get to know the individual lived and offered suggestions to match the way your loved one wanted to be remembered. Our mom had a prearranged policy in another state. They did not hesitate to help and remove any obstacles. Dignity and Respect is the foundation of Robertson's.
Robertson Funeral Cremation Service is a US Funeral Home based in Charlotte, North Carolina. Robertson Funeral Cremation Service is located at 10310 Feldfarm Ln Suite 300, Charlotte, NC 28210, USA.
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