Mann travel became the corporate travel partner for our company so I was obligated to use them. However customer service is poor, they are disorganized and are completly out of touch with prices. I had them quote a trip to Europe for business which seemed high. A quick check on Orbitz and in 10 minutes I had booked a superior trip for 30% less. a month later I needed to change some Euros back to USD and was in the area. Again, poor service in an office that looks like a bomb went off. Then the best part was offering me $55.23 for 55 Euro. After i said no way, they went up to $61. I again refused and they practicaly threw the Euros back at me. The exchange rate currently is 1.436 Euro to USD, so i should have been closer to $80. Beware folks, I wouldnt trust these guys to get a trip right or price fairly.
Booked my last 2 cruises with Mann. I'm a big fan of the Park Rd office in particular. They treated my wife & very well and even went so far as to provide a few perks on our last trip. I gave them the details of where i wanted to go and they found the perfect cruise at the perfect price. I really appreciate being to put a deposit down and pay down the cost of the trip over time. Pretty sure you can't get this level of service anywhere else.
I visited Mann Travels yesterday and was very impressed! The person I spoke with was very helpful!
Great travel advice, knowledgeable staff and good service
Very hostile environment. I know how it feels to be Shanghaid now. Absolutely horrible experience.
Mann Travels Park Road is a US Travel Agency based in Charlotte, North Carolina. Mann Travels Park Road is located at 4400 Park Rd, Charlotte, NC 28209, USA.
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