Called TEN times, call kept ringing for 3 minutes or less and then the call disconnected. All I needed to know what the darn ISBN number for the Second Summer Session class that I have. I mean seriously, you would think in all the money this school sucks up they could at least answer the phone. This is absolutely ridiculous!! I guess I will try calling tomorrow morning, maybe then they will answer the call the 1st time rather than not answer even after the TENTH TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! For all I know, they will never answer the phone and I will simply have to wait for the class to start and then see the required textbook in the syllabus.
Cashier was great, the blonde manager was very helpful but the manager over the walkie wasn't helpful at all
I called the bookstore today and spoke with Ms. Linda about my son not returning his rental books. She was extremely helpful, courtesy and was willing to work with me. I am so pleased with her customer service. Thank you Ms. Linda and Ms. Sherry. The books will be there next week.
UNCC has handed another corporation a captive set of buyers on a platter instead of running a bookstore themselves and offering books at a reasonable price to students. B&N in cahoots with UNCC, follow deceptive practices, such as "bundling" two or more books and giving it a new ISBN#, so that students can't even find it anywhere; then when you call them and ask them which books are part of the bundle, they refuse to tell you, so you are forced to buy those ridiculous bundles from B&N. If a college bookstore earns a profit, it goes to the college; here it goes to B&N...who will not invest it back or reduce their prices. This is how crony capitalism works.
There's not clear instruction on what to or what books are unavailable. Had a worker being completely rude to everyone who walked in and to make it 100% better I've been waiting almost 2 weeks for a book after being told it would arrive in a week. I'm already paying double what other places offer so.... Yeah... This place sucks. Worst campus bookstore ever......
Unc Charlotte Official Bookstore is a US Book Store based in Charlotte, North Carolina. Unc Charlotte Official Bookstore is located at 9201 University City Blvd, Charlotte, NC 28223, USA.
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