While the roof was being done we also had some work entrusted to a general contractor and his opinion was that the work was done very well and the result more than acceptable.
If 0 stars were available I would pick that. The worse roofing company in town. Had a emergency fix on my third floor before the storm and they did not fix it right. I now have a hole in my ceiling with a terrible leak that soaked my couch. Customer service was terrible. Mary was very rude on the phone and they were not willing to correct their mistake the day I called. I switched to a better roofing company who was much nicer and willing to help quicker. They did not even offer to return my money for making a mistake on our roof. Do not waste your time calling them for service. Definitely not quality service compared to other roofing companies in town.
Our overall experience with H&S Roofing was excellent and we recommend this firm highly.
I want to thank you for your excellent customer service. You were the third roofing company I contacted after the first two were no shows. I found you on the Internet, checked your BBB rating and read your reviews. Repair took place as scheduled and they even left a door hanger letting us know they had been there and done the work. It does not get much better than that!
H & S Roofing was recommended by my realtor when I first purchased my home - 5 years ago. I had them perform some small repairs on my roof in hopes of getting a little more service out of it. At the time I purchased my home, I was told by the general home inspector that the roof would need replacement within 2 years. He also recommended that I contact H & S Roofing. Bill Thompson came out and recommended the repairs needed to keep me dry. I did what they called "complete maintenance" and they basically sealed everything and made sure there wasn't any missing shingles. Well... My roof lasted over 4 years without a problem. I then developed a small leak. I called H & S back out again and they did a temporary repair for me and told me it was time to replace the roof. I was happy that I had gotten 4 years out of the roof, when I was initially thinking I would only get 2 years. I was pleased with H & S and Bill Thompson. I have found this company to be honest and dependable with each call. I have just had my brand new roof installed and it is beautiful! The roofers were hard working and respectful of my property. I am now considering new gutters with the leaf covers. Call this company!!
Mary L. and Kathryn R. were my main contacts at H & S and both were very responsive and able to answer all my questions. I’m certainly glad that I went with H & S and would recommend them to anyone looking for a roof replacement.
H & S Roofing was one of four estimates that I got for a new roof. They were not the cheapest or most expensive. The reason that I choose to go with them is that they are the only ones that actually got on the roof to evaluate my situation. My thought was, if the other three estimators were too lazy to get on the roof, then chances are that mentality carries over to the rest of the company. My new roof is about two weeks old, has made it through one night of thunderstorms with no leaks. The roof looks fantastic and the installers finished ahead of schedule.
We had our roof done in April of 2017 and after reviewing several quotes decided to entrust the work to H&S Roofing. We were not disappointed!
After awarding the work to H&S Roofing we received information that their scheduler would be in touch with us in a few days. We were advised a few days later on when the work would start and that it would take 3-4 days. We followed the H&S instructions on preparing for their work. Several workman appeared on time on the agreed upon day. The work was completed ahead of schedule something highly unusual given the scarcity of qualified construction workers. Every evening the entire area surrounding the house was cleaned; all debris cleared and hauled away. The workers were professional, friendly, orderly and courteous at all times.
H S Roofing Company Inc is a US Roofing Contractor based in Charlotte, North Carolina. H S Roofing Company Inc is located at 506 W Summit Ave, Charlotte, NC 28203, USA.
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