Given the name and associated room costs, not thrilled. The staff, for one, do not explain the bit completed setup of the property as the front desk location from the garage parking to the actual rooms are not straightforward and require more detailed explanation then a sparse sign. My bed is very uncomfortable and the in house restaurant serves a good breakfast but that's it. Definitely head elsewhere for lunch or dinner is my recommendation. Good look finding the gyms entrance. Absolutely no signs. You can see the gym but making a wrong turn is a workout in itself. Sorry to be a Debbie downer but Hilton's reputation fails this particular location. 3 stars for the breakfast. 5 star for location but there are other stays more worthwhile then to settle here only because of location
Though initially aesthetically appealing to the eye, the hotel rooms are outdated.
Attention to detail makes all the difference.
The location was very convenient. I was attending a conference close by. It was only a 5 minute walk. It is also in the center of several great restaurants. The room was updated and very clean. The maid service was great! Our room was always clean when we returned. The beds were extremely comfortable. I had four down pillows and adown comforter. The bathroom looked and smelled clean. I thoroughly enjoyed our room. We ordered room service one night. It came quickly and the presentation was beautiful. Staff was very kind and polite.
The bathtub looks like a kiddie tub. There is an apparent problem with the tub draining in the room that I stayed, after showering the water took about 5 - 10 minutes to drain. There also appeared to be mold in the shower/tub and in a vent above the tub. I'm sensitive to mold/mildew and that is the smell that greeted me when getting off of the elevator.
Hotel was conveniently located Uptown. Did not have any problems with booking a room. Lobby is very nice and updated, lots of Lounge areas and a little office space to where you can get on the internet and check your email. Lobby staff we're very friendly and helpful and greeted me each time I entered and exited. I got a mid-level room which met all my expectations for the price. I would highly recommend if you're visiting Charlotte and plan to walk around or visit anything in the Uptown area. The View from my room was great!
Very nice hotel, all the amenities including a makeup mirror (yes men I know, but your lady will appreciate it). Centrally located to excellent food and activities. Here for the Packer game, stadium is within walking distance.
Another disadvantage for me was the hotel not having its own exercise facility. The Y is made available to guests, but on Sundays, it closes at 6 p.m., whereas a hotel owned exercise room would be available to guest a bit past 6 p.m. I would think.
Every hotel staff member that I encountered was extremely professional and courteous. The hotel is in an excellent location, close to lots and varied attractions.
Hilton Charlotte Center City is a US Bar based in Charlotte, North Carolina. Hilton Charlotte Center City is located at 222 E 3rd St, Charlotte, NC 28202, USA.
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