purchased new fire logs here. excellent experience all the way around! Amy helped us and she is VERY knowledgeable. she was patient, and gave us plenty of time for discussions and questions, no hard sell at this place., it was a pleasure! Mark Summers, the installer was also 5 star! i would not hesitate to do business with them again.
Great selection of patio room furniture and gas fireplace logs. Bring your check book and get a loan first; this place is expensive and their idea of a deal is free shipping if you pay full price. We did buy gas logs from here and that were very helpful with a warranty problem.
After buying a new set of fire logs here recently, I'm quite happy with the result of my purchase. The folks here at the store are friendly and helpful but I don't feel they're very experienced. I suppose this is a quite seasonal business, especially with fire products. The very good part of my purchase was the experience I had with FHCLS's suggested and highly touted installer, Mark Summers. Mark did a remarkable job, was very, very knowledgeable and very particular to make sure things are done perfectly. I was actually about 30 minutes late meeting Mark at my house for our appointment and felt quite guilty, but he was a gentleman and completed my job promptly, even giving me some suggestions about having my chimney cap repaired. I'll really enjoy my Peterson fire logs this winter. Thanks, Fire House. PS. I also felt like the research I did online with gas logs showed me that the internet's pricing on fire logs would not have saved me much money at all.
We just moved to Pinehurst from Minnesota. We found The Fire House online and purchased our complete set of porch furniture. We our extremely satified with our furniture. Even move satified with our rep Bobby Kaufmann. He ment all commitments and made sure we received everything on time. Highly recommend Bobby and The Fire House!!
Bought a set of gas logs. Amy was very helpful.
The Fire House Casual Living Store is a US Furniture Store based in Charlotte, North Carolina. The Fire House Casual Living Store is located at 10216 Johnston Rd, Charlotte, NC 28210, USA.
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