Great service. I love this place.
Very unfriendly staff. Each salesman has something else to say! It's terrible!
Quick service we go semi annual to get wife ring cleaned etc
My mother got jewelry from there all the time and she bought this blue diamond and diamond ring and one of the diamonds fell out so she had them send it off to replace the diamond. The repair ended up costing more than the ring so she declined the repair and they sent it back to the store. When she went to pick it up from the store, she noticed that 3 diamonds were missing instead of just the one that was missing when she gave it to them to send off. They acted like they had no record or information of how many diamonds were missing when she gave it to them. She ended up having to take the loss but vowed never to buy jewelry from there again. Don't shop there and definitely don't let them send your jewelry off for repairs they are a bunch of crooks.
The collection is good. But can't deal with the salesmen n the rude woman!
Zales is a US Jewelry Store based in Charlotte, North Carolina. Zales is located at 6801 Northlake Mall Dr, Charlotte, NC 28216, USA.
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