I’ve been in the restaurant business for 35 years. Everyone at this location should be dismissed. When you get oatmeal with a hand print in it, have to wait for silverware, told the dishwasher made the oatmeal and no one told management about the problem. Really? That’s not all to much to go into. Yes, i left quietly just informing cashier ( manager?) what happened.
Sat there for 15 minutes at the bar area. Not one waiter came up to me. So I got up and waited in line for the hostess to seat me. I look over to the bar area. The waitress was waiting on them. Seems to me that there is profiling from both ends of the color spectrum. It's a shame. Because I tip well. I will never go back to that jive place.
Liz provided super service. Our order was delivered rapidly and the meals were hot and good. The pecan pie was also very good. Would recommend this one to everyone.
Went to Denny's for the first time ever with good expectations. It was night time and didn't seem full. After walking inside and waiting for about 10 minutes, a waitress tells us she will be right back to seat us. She exits Denny's and never comes back.
Currently Here! The food taste pretty good except for my potatoes that were cold, like to the touch cold. The staff is awful. Our waitress (Vanessa T) waited on people that came in after us before she even got our drinks to us. People that came in after us received their food before our order was taken. When she came to finally take our order she began to complain about the other guest that she was helping saying they were being difficult and had too hard of an order. My food sat on the counter to get cold while our waitress tended to other guest and it came out one dish at time. I got my main dish, then about 5 minutes later my company got their dish, then my bread was brought out. I originally ordered rice with my food but the waitress asked me do we even have rice. I smiled and said well it's on the menu. She said do you want something else I ain't never seen nobody order that before. I ordered something different, but the level of unprofessionalism all the way around was enough to insure I don't return. I felt as if my group was neglected due to our race and I feel we were discriminated against because of the color of our skin. We were not considered a priority or respected as paying customers. When we got up to pay I noticed the sanitation score was 94. Considering the rest of my experience at this Denny's I can only assume they put as much effort into their cleanliness as they do their customer service, which isn't much at all!
Denny S is a US Restaurant based in Charlotte, North Carolina. Denny S is located at 516 Tyvola Rd, Charlotte, NC 28217, USA.
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