P.S: I usually don't rate a place so badly, unless it is really bad. And this place wasn't a great exp always. However today's was worst.
Honestly I would give this below one star for how I was treated when I came into this subway. All I'm going to say is that you need to fire the black girl with the dreads that had the red dye in her hair. RUDEST PERSON I'VE EVER MET IN MY LIFE. She was absolutely horrible to me the whole time and when other customers walked in she audibly said "mother*****" out loud and it was only 7:30 so not even close to closing time. There is absolutely no excuse for a person with that attitude to be working in a customer service position. I will not be back.
I called in advance to ask about the coupon policy and was told that I could use my coupon as my coworkers and I needed. When I got there the manager argued with me that, "I was not told that!", pretty much telling me I was lying about what I was told on the phone! She began to make the sandwich anyway, so I assumed she was going to honor the coupon and what her employee told me. She blatantly treated me rudely through the whole sandwich making process, then at the register took my coupon, tore it up, throw it away, and told me STILL the wrong price! When I said to her that the price was still not correct per the coupon, she picked up all 3 sandwiches, SLAM them in the trash and told me, "you can just leave and find someone else to help you!!". I have never been so embarrassed, as there was other customers in line as well. Is this what Subway Franchise allows!!?? I called corporate and I will also call the Better Business Bureau and Action 9 news! IF a owner is not in contact with me within the 2 business days as corporate told me!
Always fresh and employees are friendly
Finally, we had to walk out and yes there are other subways near by, so not a big loss for us. We will not be coming here anymore.
Worst experience at our neighbourhood subway today at around 8pm. We asked for a meatball marinara sub, and the girl at the counter, told it wasn't there, and then walked out on us, not giving even 10 secs to think of which one to order instead. That too when there was not much crowd at the place. She went to a table and started having her dinner. This was an absolutely weird and totally unexpected of her, as we stood there looking what she was upto.
It had been a while since I have been to a subway. Really was pleased with their service and presentation.
This place deserves below a 1 star!!! Brittany the store manager was very rude and unprofessional, and disrespectful!! In all of my dinning experiences IN MY LIFE, I have never received such POOR service!
Subway is a US Restaurant based in Charlotte, North Carolina. Subway is located at 624 Tyvola Rd #102, Charlotte, NC 28217, USA.
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