Special thanks to the Future Hotel Boss
This place is awful online they said they have family rooms. When we get there we find out that family rooms just consist of two double beds. After we checked in within hours all four of us were sick. We were there for 10 days and sick the entire time. I'm pretty sure it was from all the mold on our floor. Not to mention even though everything was paid up front we had to put a deposit down. And it never got returned to us they claim that they will release it back to you when you checkout but your bank won't release it for 10 days. When I contacted the bank they state that the hotel never released it.
I stayed here for work. Room was nice, clean. Although every purchase I made here was charged 3 times at 3 completely different prices. When mentioned to the front desk they claim they did no wrong and will not refund. Will have to contact bank to dispute.
Slightly better than average. I would summarize it in one word: inconsistent. I experienced 2 different extremes each day. Excellent restaurant/room service and staff. But, then cold, distant staff members at times. The hotel was immaculate at full occupancy. But, I came back to my room at 5:30 pm and it wasn't cleaned yet. I think it comes down to training and managing. It has all the potential to be a 4-5 star. Great Chef though!
Rooms are clean and confy. But beware, if you take a shower be ready to yell when the water suddenly becomes scorching hot; like when someone flushes the toilet but in this case no one flushed. Halls are clean but the cold scheme of the carpet makes it look dirty. We arrived late from the airport so the restaurant was closed. The reception staff was efficient but with a cold demeanor. In summary, if you are in need of a quick stay, this is a good option.
She is on her way to be a bright star in the hospitality industry. Don't let any negativity get to the pure.
Shelby the best hotel receptionist I have ever met.
So Natural, professional and courteous. Always smiling and trying to make your stay over the top.
Wow, I am impressed. This place is definitely a must every year when I come into town. Right location, beautiful setting. Southern hospitality staff. Hotel decor and amenities are a great. If you are always on the road this is a hotel to enjoy and relax 1 night or few days. If you are on vacation or a couple weekend getaway. This is the Place as well..!! The bedsheets are so soft. Thanks the whole staff awesome. I am happy.
Crowne Plaza Charlotte Executive Park is a US Lodging based in Charlotte, North Carolina. Crowne Plaza Charlotte Executive Park is located at 5700 Westpark Dr, Charlotte, NC 28217, USA.
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