My stay wasn't ruined by these inconveniences, but they definitely took away from the enjoyment of staying at this location.
One of my favorite hotels in Charlotte. Situated near a lake. Has amazing party halls. Stayed here for my engagement. Overall good experience. Staff very friendly. And best part, they have amazing lake fountain where you can get amazing pictures taken. Also the lake is huge so you can take a walk around it and eat at few good restaurants around the lake.
This was my second stay and I have to say service was consistent from last time. The staff are professional and accessible even when busy. Great place to stay for work out play.
Visited this hotel to meet family during a wedding weekend. It has a great location vs the other surrounding hotels, right next to shops and restaurants. The large lobby was professionally maintained and quite open and airy. Definitely would stay here if I am ever back in the area.
It's well located, it's place is clean, the staff are friendly, the dining options in and outside the hotel are good. The only reason it didn't get 5 stars is that there was some hair that was left in the tub of the bath from the last guest, but nothing major. Overall I really enjoyed my stay! I would recommend for anyone looking to visit Charlotte's campus for football or for touring it as a college prospect. It's very near a train station and is a pretty short walk away from the campus. (There are not sidewalks the whole way so use caution)
I booked my room for my trip later than I should have, but was excited to be staying at this well reviewed location. Before arriving, I received an e-mail stating that I could upgrade my stay to gain access to an executive lounge as well as a continental breakfast. Being I had booked so close to my trip, I didn't have the extra time to look into this more before arriving, but I took a note to ask about it when I arrived. Upon arriving, I checked in at the front desk and inquired about the upgrade that was mentioned in the e-mail. The concierge told me that because I didn't upgrade using the link in the e-mail, I missed out on the upgrade and couldn't get it now that I was there in person. This irritated me greatly, having the convenience of waking up and having breakfast without leaving the hotel is something I always look forward to during my stays.
Unable to obtain an upgrade to my stay, I proceeded up to my room. The room was very nice and comfortable inside, but I quickly noticed a whirring sound coming from outside. I looked out the window and saw that several stories below my room was the central A/C unit operating at full speed. I'm a very sensitive sleeper and that consistent noise made it frustrating to sleep through the night.
Hilton Charlotte University Place is a US Lodging based in Charlotte, North Carolina. Hilton Charlotte University Place is located at 8629 J M Keynes Dr, Charlotte, NC 28262, USA.
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