Rooms spotless Flynn the bus driver one of life's gents. I had never heard of Charlotte in my life until (Irma) made us leave Miami, and am I glad she did what a lovely city full of lovely people and this fantastic hotel Thank you I will return for a longer stay.
Super hotel staff friendly and helpful. Location fantastic. Breakfast fantastic I had looked at another hotel but for one dollar more I got breakfast included here.
Hotel was outstanding. Free breakfast was excellent. Had to pay for parking. $18 / night bummer
The rooms were very nice and clean. The only problem is the rooms have balcony and guests are not allow to smoke on them even though your outside. Guests have to go outside in the parking garage to smoke. Each time I went out to smoke security follows me outside and stand there until I was finish I mean Every time I went out to smoke here comes front desk employee or security.
Great Lobby area for hanging out. Loud noise from the highway kept me up at night though. Use a noise machine app to drown out the racket.
when I checked into the hotel I had called the hotel directly before hand because I had a gift certificate for 2 night complimentary stay. they asked for a credit card to hold for incidentals,no problem, I made sure it would not pens for anything 2nd was assured it wouldn't. the next morning I found it ran for $420 when I went to the desk they informed me it was reversed and the money would be back in 4-6 business days. when I started to complain the 2 gentlemen informed me it was my fault because I booked it wrong (I literally followed the directions o. the certificate) and when I tried to explain that they kept telling me no I booked it wrong it would be in 4-6 days. I don't know about anyone else but $400 taken away during your vacation is a pretty penny. I have asked for a manager twice and still have not spoken to one.
Fairfield Inn Suites By Marriott Charlotte Uptown is a US Lodging based in Charlotte, North Carolina. Fairfield Inn Suites By Marriott Charlotte Uptown is located at 201 S McDowell St, Charlotte, NC 28204, USA.
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