Service was great. I thought the TV didn't work but turns out it was unplugged. Maintenance came to my room within minutes. The only thing I did not like was the decor in the rooms .. really outdated but the lobby was great.
After staying at the Hilton University Place, I thought this location would be smaller but comparable. Not so. Disappointed in the appearance and care of the room. Staff is accommodating and friendly though.
Not too bad for an older location. The staff is very friendly, and the location is convenient. My room wasn't very clean though, with trash in the cans from the previous guest and long black hairs still in the shower (gross).
Overall stay was great! The hotel was clean and nice. The only thing was that one night after returning from a long day there were no parking spots (There was a long trailer blocking several spots). After asking the guy at the front desk Where to park he pointed me across the street and didn't really explain the situation or help at all. I would assume spending a good amount of money for the night I would be guaranteed a spot. But that was not the case, and he did not offer to make it right. But the Chef that was working room service was excellent!! Super nice and was very attentive to our dietary needs! Overall it's a great hotel! Worth a stay if you're in Charlotte!
Overall a very nice hotel, but compared to other Hilton hotels not as updated. Everything was very clean and the staff was superior. Loved that the pool and fitness room were open 24 hours. Enjoyed my stay.
Hilton Garden Inn Charlotte North is a US Lodging based in Charlotte, North Carolina. Hilton Garden Inn Charlotte North is located at 9315 Statesville Rd, Charlotte, NC 28269, USA.
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