I met John at get in gear a few years ago through a mutual friend and decided to go with him to get a new Transition Scout a few months ago. Not only was he very helpful throughout the entire process of picking a bike, getting it built and out the door, but since he has made sure that it has been dialed in to ride great. I will be going back for years to come.
Within minutes of walking into his shop, you can tell John has a passion for biking and bikes, and is very much the biking enthusiast.
I cannot overstate what a great job John does. His knowledge and professionalism is exceeded only by his passion for his work. I have several bike shops close to where I live but I am happy to drive past them and spend the extra time it takes me to get to Get In Gear Bicycles.
When it came time to buy a new bike John took the time to assess my needs and make honest recommendations. He did not try to up sell and he even took the time to come up with several custom builds in my price range. I decided on the Pivot Mach 429 and riding has not been the same since. The bike is amazing.
I bought a second hand road bike from John which he worked his "magic" on and I now have a fast, fun bike that feels just like new. Really delighted with the service as John is very patient and understanding (not pushy at all - he lets you go away and think things over, which I very much appreciate) and gives terrific advice and does great work. Thanks!!
He is excited about the hobby. He is very knowledgeable, and he knows his product.
Update October 2017: I have been enjoying the bike I bought from Get in Gear for over a year now and decided on a wheel upgrade. The owner of Get in Gear, John, was extremely helpful in rebuilding an old set I had using the existing White Industry hubs and replacing the rims and spokes to his specification. I am absolutely delighted with the results and have a strong, light set of wheels that will last a LONG time without breaking the bank. Thanks, John.
I was looking to get back into the mountain biking hobby and wanted to buy a new mountain bike.
He nailed it.
Glad to find John over @ Get In Gear, a true MTB shop for MTBers. Top notch wrenching and very cool people.
John is friendly, approachable and down to earth. He makes you quite comfortable in his shop. He is more than happy to answer numerous questions, and again his enthusiasm for bikes shows here.
I met John at Get In Gear Bicycles about a year ago when I dropped in for a bike repair. Each time I have dropped my bike off I’ve been given an honest, upfront assessment of what is need. If he found additional problems he would call me prior to making the additional repairs. His work is always top notch and done in a timely manner.
I ended up with a beautiful Pivot Mach 5.5 which performs far past any of my expectations. John built it up when it arrived and when I came for my fitting, there was almost nothing that we had to change. Not even the seat height.
Get In Gear Bicycles Co is a US Bicycle Store based in Charlotte, North Carolina. Get In Gear Bicycles Co is located at 12056 University City Blvd, Charlotte, NC 28213, USA.
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