Super Staff -
I didn't sense any frustration, or hurried anxiety from the staff.
They were patient, and informative.
They answered all the questions I had concerning new hiking shoes!
Join the Co-Op:) it's totally worth it!
My girlfriend has to return some stuff and didn't have the receipt for one that she purchased on her account. The staff was very friendly and took their time helping her as they cleared things up. When she had a question about a bottle she wanted to purchase afterward, 3 employees came from all sides of the store to help. Pleasant atmosphere and cool gadgets for the outdoors at reasonable prices.
Always really knowledgeable and nice staff, good selection of products, and just a fun place to go to; good selection of classes too, for basic camping packing, etc.
I settled on a pair, and have nothing but good things to say about my choice. I may have paid a bit more than online, but the help I received was worth the few extra dollars.
There's a lady who is the lead employee who floats between the two stores, she's great! Love dealing with all the employees except one older guy. He's balding- very upset old guy.
Another note - It is a great store to just walk around in, and look at things - You might find something you didn't even know you needed!
Another great location. The gal in the bike shop (very short hair but I didn't get her name) was SUPER helpful getting my tires taken care of. I would definitely come back here again for bike work.
Great company! Great prices! Great products!
Rei is a US Bicycle Store based in Charlotte, North Carolina. Rei is located at 9755 Northlake Centre Pkwy, Charlotte, NC 28216, USA.
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