No issues
These guys helped me with every facet of the biking experience. I bought a bike a few months ago and brought it back in because the brakes started to squeal. They fixed it for me and shown me what they had done, all in a timely and professional manner. I couldn't have asked for a better experience both during the purchase and after.
Do you ever wonder why there are so few women in biking? I've gone to 3 bike shops in Charlotte since moving into town, and 2/3 have made inappropriate comments or hit on me while I was trying to get my bike fixed. Gross, dudes. Queen City Bikes was the only one that treated me with respect and professionalism. It's a very small shop, but what they lack in parts and accessories they have in bikes. Lots of bikes. They've also got a kicker email newsletter with deals. They're in a great, accessible location with a huge bike rack. The clerk explained everything I needed when I asked and didn't just try to sell me the most expensive option - he let me decide for myself. They also are a part of Bike Benefits program and allow returns through it if you don't like something, no receipt needed - which is great, since I bought a new saddle and light from them and had time to test them and love them, guilt-free.
Excellent service
Queencity Bicycles is a US Bicycle Store based in Charlotte, North Carolina. Queencity Bicycles is located at 128 E Park Ave, Charlotte, NC 28203, USA.
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