My brother and I went shopping for bikes. We rode a lot as kids on cheap bikes but wanted to upgrade to a hybrid bike. Needless to say we didn't know much. Ben and Ashley were very helpful and answered all of our questions. They were very patient, kind, and understanding. They worked very hard to get a bike from the warehouse to their store and built in one day. When there was a minor issue with the bike, Chris and Tim fixed the issue with no questions asked (except my name and contact info of course). Chris also helped me put together the bike rack I purchased from them. I am going to be a repeat customer.
After going to a few duds I am happy to find Tim and the guys at Uptown Cycles. Although I didn't buy my mountain bike from them they stood behind their manufacturers warranty and got my bike fixed and tuned properly where the original shop failed. I couldn't be happier with their knowledge and customer service and will be coming back for future needs.
Best Bike Shop in the area, period. I wouldn't trust anyone else with my bike fit, Retuil and Chris are perfect! The computrainer classes there are always fun and kick my booty and the events and group rides they have range from helping newbies to elite racers. They even have a women's only group ride on Mondays that I LOVE! Get ready to feel like family at your LBS.
Very helpful.. Fixed my issues & very cost efficient
What a great store ! I went to Uptown to buy nothing other than a pump and a multi tool. They treated me as though I was buying the most expensive bike in the store. Both sales people spent time with me and filled me in completely about what is going on in the bike world these days. They were excellent. Could not be more impressed!
Uptown Cycles is a US Bicycle Store based in Charlotte, North Carolina. Uptown Cycles is located at 1432 W Morehead St, Charlotte, NC 28208, USA.
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